We’re Here for You
Always.
Delivering Heartfelt Support
We’re genuinely here for you — whether you have questions, need help, or simply want to talk about all things Carrezza. Customer care isn’t just a department to us — it’s part of our DNA.
Reach out to us anytime through call, chat, or email — our team is ready and happy to assist. Whatever you need, we’re just a message away. We look forward to hearing from you!
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You’ll feel just as comfortable reaching out to us as you do sinking into our incredibly cozy mattress.
At Carrezza, quality isn’t just in the layers of our mattress — it’s in every conversation, every response, and every experience we create for our valued customers.
Got questions?
We’ve got answers.
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Carrezza is designed with one goal in mind — to give you the most comfortable sleep of your life, without the inflated price tags. By selling directly to you, we skip the middlemen and pass the savings on, so you get premium comfort at a truly fair price.
Crafted for every type of sleeper, each Carrezza mattress comes with our Full Comfort Guarantee, a 365-night risk-free trial, and our Forever Warranty — because real comfort takes time to experience, and we’re confident you’ll love it.
We deliver your Carrezza straight to your doorstep. Want a hand setting it up? Choose our optional White Glove Service at checkout, and we’ll even remove your old mattress for you.
Thousands of happy sleepers and top review platforms agree — Carrezza is one of the most comfortable mattresses you can buy. But if it’s not the right fit for you? No worries. We’ll take it back and give you a full refund. No hassle, no pressure.
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At Carrezza, we believe great sleep takes time — that’s why we give you a full 365 nights to experience your mattress in the comfort of your own home. No pressure, no rush.
If at any point you feel Carrezza isn’t the perfect fit, we’ll come pick it up and give you a 100% refund. No hidden fees, no complicated process — just a promise we stand by.
Our trial period is one of the longest in the industry, and for good reason — because we want you to be sure. And the best part? Over 97% of Carrezza sleepers decide to keep their mattress.
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Yes, CARREZZA customers are able to finance their product via Klarna & Sezzle. Explore CARREZZA Financing Option.
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After sleeping on Carrezza the words customers use in their 30 day feedback surveys are “love” or “need.” Carrezza is contouring and supportive to help you get your best night’s sleep.
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Forever means forever — and we stand by it.
We guarantee the construction, materials, and durability of your Carrezza mattress for as long as you own it.If you sleep on a Carrezza, we believe it should be the only mattress you’ll ever need. No fine print, no vague promises — just a commitment to lasting quality.
Treat your Carrezza right, and it’ll support you for a lifetime. That’s our Forever Warranty, and we mean every word.
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It’s rare, but if you decide Carrezza isn’t the right fit, we’ve got you covered. We’ll help arrange a local donation or responsible disposal — whatever works best for you.
Just reach out, and a friendly Carrezza Care team member will personally guide you through every step.